What if Guests Could Order From Anywhere?
Room Service Orders
Room Clean Toggles
Poolside Ordering
Beach Ordering
Tour Bookings
Spa Booking
The Hotefy Experience
Increase Revenue by 30%
Increase per customer average revenue by 30%. Some customer demographics by over 1000%
Increase Customer Rating
Hotefy customers have reported a increase in the quantity and average rating of reviews provided by their customers
Reduce Costs
Hotefy on-demand service reduces staff requirements in service areas, and can allow you to consolidate kitchens and outlets
Re-Open On a Shoestring
On Demand Service
Room cleaned every day? Switch to Room Clean requests on Demand with Hotefy
Reduce Staff
Dining, Bar, and Poolside Service? Reduce staff required to patrol service areas of the hotel. Hotefy allows your customers to order from anywhere without waiting for a server.
Consolidate Outlets
Consolidate outlets into fewer or single basic menu serviced by a single kitchen.
It worked for them
Since 2014 Order Services Inc’s Hotefy has delivered industry leading Hotel solutions for the hospitality industry in over 32 countries.
“We noticed that longer stay customers were ordering 2.. sometimes 5 or more times more than a customer that never saw it ..... now we direct customers very early on to the system, and we have the QRs everywhere, pool lounges, rooms, bathrooms, even the gym”
Mary Goddard Halis Resorts
“We have a discount on orders through the Hotefy. Five percent. It was meant to be temporary. Not all customers use it, but if they do, they tend to order consistently. It's amazing value, a no brainer for us going forward”
Kwame Booker Helen Hotels
“Has been really reliable, staff love it. We once lost power for around half a day. Nothing. Hotefy kept going. Was really a life saver.”
Zane Maneer Manager Sands House
“After a customer’s first order, they will order 3 times more than anyone not on the system ... its now the first thing we do... and we prompt with QR reminders at most locations around the hotel.”
Samantha Turley Manager Aqua Hotel
“I don't know what exactly [we] were expecting, but the level of engagement by some customers surprised. For anyone considering it, just try it, you have nothing to lose. Hotefy support have also been amazing.”
Hailey Snar Manager Zen Hotels
Customer Feedback Prompts
With a customer feedback system build in, you will start to get direct feedback from your customers. Here are some positive things they had to say about Hotefy.
“I loved the poolside service. Thank you for an amazing stay. I will be leaving a review”
Cindy Foster
“Was the most amazing stay. Your Staff are amazing and I loved your app.”
Nyx Vonlen
"We had the great stay ... the QR system was super helpful, we were hooked on it.”
Bradley Singleton
Not an Accommodation Venue?
Hotefy is optimised for accommodation venues. For Restaurants, Bars, Events, and other venue types please check out our companion product Orderlina.
Save Thousands on Design and Developing a Custom Solution
Customization is a quintessential part of Hotefy. Use prebuilt pages to start in minutes or create new pages and styles to suit your Brand.
Fully Responsive
Multiple Layouts
Modular Components
Suits Your Style
Plans for For All Size Venues
Whether B&B, Guest House, Economy Stay, or International Hotel Brand, Hotefy.com has you covered.
Try our Trial Plan. No Credit Card or Commitment Needed
Try our Trial Plan. No Credit Card or Commitment Needed
Full Feature Hotel & Resort Solution
Table, Room, Pool, Beach Ordering
Pre-sale Room Upgrades, Tours
COVID Checkin & Contactless Tools
Create QR & Flyers
Stripe Credit Card Payments
Setup Support
Self-Onboard
Dedicated
Dedicated
Dedicated
Dedicated
Visits
200
5000
Unlimited
Unlimited
Unlimited
SMS
20
500
Unlimited
Unlimited
Unlimited
Outlets
?
Integrated
Integrated
Integrated +
2 x Separate
2 x Separate
Integrated +
2 x Separate
2 x Separate
Integrated +
5 x Separate
5 x Separate
POS Connections
?
0
0
0
1
0
Custom Domain
Full Branding Control
Enterprise
For Custom Branded or Multi-Location solutions please schedule a Demo or submit an Enterprise Inquiry.
FAQ
Can I upgrade later on?
We encourage all venue sizes to start on the Free Plan and upgrade once you have properly evaluated Hotefy.
Can I port my data from another provider?
This is currently not possible. You can download some data directly in the Hotefy dashboard, and all data can be retrieved via a support ticket.
Will the service be abruptly terminated if I exceed the 200 visit limit on the Free Plan?
No, you will receive a notification email once the monthly limit has been exceeded. You will have 7 days to choose to pause the service or upgrade. If you pause the service, you may resume it again for another free 200 visits on the 1st of the following month.
Can my company request a custom plan?
Yes, please get in touch with us if you believe that your needs have not been properly address on this page. Please click the 'Contact Us' link in the header or scroll to the bottom of the page.
Still have unanswered questions? Get
in touch
Smart Admin
Launch in Minutes
Designed by Hotel owners, Hotefy requires no lengthy sign up, no contracts, no phone calls, no meetings, no approval. Register, create your venue, and you tell your customers. You are in control.
“The system allowed us to get up and running fairly quickly. It was functional from day 1 and we haven't looked back.”
Zero Learning Curve
Hotefy was designed to minimise staff training. We understand that staff movement is part of hospitality and that software design plays a large role in training time.
“Compared to the other systems we use, its night and day. Love the design, simplicity. I don't think staff have ever had a problem.”
Manage Permissions
Give employees access they need. Provide edit access to menus, orders, marketing, hotel maintenance, or dozens of other features.
“We started with full access for everyone. Now we manage permissions to help make the job easier”
Toggle Alerts
Manage sound, email, push, and sms alerts. Ensure staff reliably alerted to time critical information.
“Seperating queues for the different guest type tasks is great. Ensures we aren't bombarded.”
“..polished product from a solid performer in the hospitality industry.”
“It’s clear that the team at Hotefy have been listening to their customers.”
“The future is looking bright for Order Services’ newest offering. One to watch for sure.”
Customers Love It
No Download, No Install
Less than 5% of customers download a hotel app with stated reasons including 'using a company phone', 'limited memory', or 'short stay'. In contrast, a web app achieves greater than 80% usage.
Works On All Customers Devices
iPhones, Androids, laptops, tablets, and all other devices. No complaints.
Just Works
Most importantly, Hotefy just works! Your customers will come to rely on it and they will be coming back for more.
Get started right now
Get started on the Free Plan. No credit card needed, no commitments, nothing to lose.
Contact Us
Have some more questions, please don’t hesitate to get in touch with us.
Trial Plan
The hotel industry has been impacted by Covid19 unlike any other industry. Since the recent pandemic Hotefy offers a Trial Plan. Sign up without payment details or commitments of any kind. Switch to a Premium plan once customers return and you exceed Trial Plan limits.
Average Rating
Support
Users
Trial Plan
$
0
per month
-
Full Feature Access
-
No Credit Card Needed
-
No Commitments
-
Limited to 200 Views per month
Enterprise
For Custom Branded or Multi-Location solutions please schedule a Demo with us or complete the adjacent Enterprise Inquiry Form.
