With hotel room revenue worth a staggering 144 billion U.S. dollars in 2022, it’s not surprising many in the industry are looking to find the best hotel guest apps.
Using hotel apps to increase revenue is the smart solution for hoteliers who understand today’s modern traveler and their ever-growing digital requirements.
But which are the best? In our helpful article, we will take a look at the 7 best including pros and cons, product info, cost, and more!
So let’s get going with why you need a digital concierge app for your contactless hotel offering.
During the pandemic, the hotel industry is undergoing a huge digital transformation. Digital concierge apps and other contactless digital solutions are paving the way for hoteliers to supercharge their revenue.
The post-pandemic traveler is ever-changing and requires more control over their stay and looking for a safer, more personalized experience.
A hotel mobile app is a downloadable digital solution for smartphones and tablets that helps hoteliers elevate guests’ stays. It also provides a key touchpoint for hoteliers to upsell and increase room revenue.
Let’s take a look at the 7 best hotel apps so you can begin to take advantage of digital guest solutions and remain competitive.
So let’s get going with our list of the 7 best hotel apps, starting with Duve.
The Duve Guest App is a web-based Concierge solution which means your guests won’t have to download apps.
Duve describes itself as an innovative platform for end-to-end guest communication. It offers online check-in, upsells, and review optimization.
The web-based smart hotel solution allows hoteliers and hospitality venue owners to completely transform their guest experience.
Using Duve you can boost guest communication and engagement and improve important metrics within your business.
They offer a basic pricing structure at $5 a room, pro at $6.50, premium at $9, or an enterprise plan for advanced customizations and expert services
HotelFriend describes itself as a personalized travel assistant. Using the app guests can order and pay for hotel services from any device.
This innovative app also allows guests to order deals, packages, and other special offers.
HotelFriend is a complete hotel management system and offers a 360° ecosystem of hospitality. Their hotel guest app covers the organization of work, and direct room and service sales.
Some of its features include contactless ordering and payment, guest chat via messaging, alongside digital check-in and check-out.
HotelFriend uses a subscription model pricing structure, starting at $25, and offers a free trial
Vamoos offers a customizable digital concierge service which they say will help to elevate your guests’ experience and drive service sales.
The app is designed to encourage Re bookings, saving those in the hotel industry time and money, as well as speeding up everyday tasks.
This digital concierge app has a range of features including integrated maps, opportunities for upselling other services, and messaging notifications. It also offers multi-property functionality.
Moreover, with over 25 features including 24 hour messaging and access to its app directory, Vamoos offers a fully automated digital hotel directory service.
For more information on the Top 7 Digital Hotel Directory Compendiums, head over to discover more reviews.
Vamoos’s pricing structure is based on the number of rooms in your hotel.
These costs also include access to their exclusive travel company network
The Better.Guest hotel app was a 2022 Finalist in HotelTechAwards. This is why it earns its place on our 7 best hotel apps. Their app is available as a web app, WLAN, Android, and iOS versions. So offers a wide range of digital solutions for you and your guests.
Offering integration with Oracle OPERA PMS, this app offers guests the ability to book appointments for wellness treatments which are forwarded to the correct departments using the software.
The app also offers guests contactless check-in and check-out along with a pre-filled registration form arriving at the reception desk for your customers to check-in without waiting at reception.
Personalized quotation based on property type, number of rooms, and location
One of its chief features is that it’s priced extremely competitive when compared to other smart hotel apps.
It’s a hotel concierge digital solution for all sizes of hotels and especially for those with 200 rooms or more. Giving hotels the ability to significantly reduce operational costs. It offers hoteliers integrations direct to POS/PMS.
Some hotels using this app have seen a 30% increase in revenue alongside improved customer ratings and savings on staff and other expenses.
Customization is one of its quintessential offerings to allow hoteliers to get started in minutes or create pages that define their brand.
Alongside this, Hotefy provides training in the form of live online and videos. It also offers support via 24/7 live support and online.
Hotefy offers a three-tiered pricing plan based on occupancy, including unlimited rooms
SuitePad, one of the contenders on our 7 best hotel apps, offers a сoncierge software solution for guests and the hotel staff.
In addition to offering tablets in-room, Suitepad also offers an interactive projector for hotel lobbies and a bring-your-own-device (BYOD) solution to provide a contactless hotel experience for your guests.
It offers software currently in languages including English, French, German and Spanish and a hotel directory, VoIP phone function, city guide, and housekeeping requests.
Guests can also browse the web, in-room entertainment, and order room service.
Pricing is via a personalized offer depending on the type of hotel, or if your room has a star rating.
The ALICE guest app works with over 2,500 hotels including some of the world’s leading brands such as The Hilton and Hyatt brands.
Its hotel smart app can help hoteliers to bring all their departments together. It offers one single platform for task management and communications internally between staff, guests, and management.
An easy to use interface which allows guests to make reservations digitally and for hoteliers to communicate with them using mobile and SMS
No prices are available on the website, but there is a free demo available
So we hope that’s given you a wide variety of the best hotel guest apps for your venue.
With the best hotel guest apps, your guests can get directions, discover services you offer, peruse your restaurant menu, book a table or spa treatments, and much more!